WELCOME TO THE REWARDS PROGRAM
Welcome to our exclusive Rewards Program! At Ortoactiva, we deeply value your loyalty and want to thank you for being a part of our community.
How It Works: Earn and Redeem
With every purchase you make, you will accumulate points that can be redeemed as a cash discount on your next order. For every 1 point, you will receive a €0.60 discount to apply towards future purchases. It is simple and highly rewarding!
Earn Points with Every Purchase
Every time you make a purchase, you will receive points equivalent to 3% of the total value. These points will be automatically credited to your account.
Redeem Your Points for Discounts
Once you have accumulated 30 points (equivalent to €18), you can redeem them on your next purchase.
Points History
Keep track of your progress through our points history dashboard. Check how many points you have accumulated and how much money you have saved on previous orders.
How to Get Started?
Register or log in to your account, and you will start earning points from your very first purchase. Redeem your points for valuable discounts on future orders.
Do accumulated points expire?
Yes, points expire after 12 months of inactivity in your account. We highly recommend redeeming your points regularly to maximize your rewards.
Can I combine my points with other offers or discounts?
Yes, you can combine your points with other available offers and discounts in our store. We want to ensure you receive the best possible value.
Can I gift or transfer my points to someone else?
Reward points are personal and cannot be transferred to other accounts. They are designed exclusively to reward individual client loyalty.
Which products are eligible to be purchased with reward points?
The vast majority of our products are eligible for purchase using reward points. You can verify eligibility directly on each product's page.
What happens if I return a product purchased with points?
If you return a product purchased using points, the points applied to that specific transaction will be fully refunded to your account.
Are there any fees or costs associated with the rewards program?
No, the Ortoactiva Medical Supply Rewards Program is entirely free of charge for our clients. There are no hidden fees or additional costs.
How will updates or changes to the rewards program be communicated?
We will keep you informed about any updates or changes to our Rewards Program via email and through notifications within your account.
What should I do if I encounter an issue with my points or my account?
If you experience any issues, our customer support team is readily available to assist you. Please contact us at pedidosweb@activasuministromedico.com.